Bpost
Authentication
Make sure the products you want to use are well activated in your contract. Contact your Bpost account manager if you have any doubts.
| Field | Description | Example |
|---|---|---|
| User | Fill in your bpost account ID. Merchant must have a bpost contract, sign the bpost Shipping Manager License Agreement and obtain an account ID. | 6/digit code number |
| Key | Fill in the password which is set in the bpost Shipping Manager backend. Admins are able to set a passphrase in the bpost Shipping Manager back-end. After Login, go to 'Shipping Manager > Admin > edit shop.' | - |
| Password | Required for tracking to use the 'bpack trackingInfo' endpoint. The password can be requested by sending an email to shippingmanager@bpost.be | - |
Service overview
API offers the following products: Easy Returns, Bpack World Easy Return. Allows returns from all EU countries to Belgium.
| Integration | Carrier product | Service type | Returnista contract | Tracking |
|---|---|---|---|---|
| Bpost | Easy Returns, Bpack World Easy Return | Label | ❌ | ✅ |
| Bpost | BPost (via DHL) | Label | ❌ | ✅ |
Service Details
BPost Standard
Standard BPost shipping service with label generation for returns to Belgium.
BPost (via DHL)
BPost service provided through DHL integration, offering alternative routing for BPost returns.