PostNL
Authentication
The PostNL credentials can be found at Mijn PostNL. Go to PostNL documentation for more information.
| Field | Description |
|---|---|
| Customer number | Customer number ("klantnummer") |
| Customer code | Customer code ("Klantcode") |
| API Key | Go to API management to get your API Key. Make sure to copy the production key. |
| Antwoordnummer | Only required for Antwoordnummer return product. |
Service overview
Merchants can only use this integration if they have a direct PostNL contract.
| Integration | Return product | Service type | Product code | Tracking |
|---|---|---|---|---|
| PostNL | Returns to a Business reply number (Antwoordnummer) | Label, Smart Returns (printless | 2285 | ✅ |
| PostNL | Returns to a home address | Label, Smart Returns (printless) | 3285 | ✅ |
| PostNL | Label in the box (Single label variant) | Label | 3250 | ✅ |
| PostNL | Brievenbuspakketjes* | Label | - | ✅ |
*Brievenbuspakketjes is available only via Returnista's contract.