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Shipmondo

Authentication

Merchant can decide to use their own Shipmondo account or Returnista's.

Field Description Example
User Generate API Keys on 'Settings > API > Access 114b5122-f778-4f3b-9ba3-8ea8f2490cae
Key Generate API Keys on 'Settings > API > Access ab6e3a2b-7c22-4zsa-843b-41e88c3be799

Supported Carriers

Product Service type Coverage Tracking
GLS DK Label, Paperless Allows returns from EU to DK
DHL Express Label EU countries to DK
UPS Standard Label Allows returns from EU to DK
Postnord Label Only allows returns within Denmark
Post NL Label Only allows returns within The Netherlands
Bpost Label Only allows returns from EU countries to BE

For PostNL contract Shipmondo needs to set the return address. This will not be fetched from Returnista. If the return address for a merchant using PostNL trough Shipmondo should be updated, the address also needs to be changed by Shipmondo.