Skip to content

Merchant settings

Essential settings

Setting Description Example
Store name Name used on Returns Portal and on email templates. App-demo
Store URL Used on email templates https://app-demo.myshopify.com/
Store email address Referred to Returns Portal and used as sender for email templates. test@returnista.com

Return locations

Return locations are used to create returns so your customers can send back packages. It is possible to create multiple return locations to manage returns across various countries, warehouses or specific use cases.

When using a custom ecomm bridge, you can set up return locations. A few use cases are:

  • Return country
  • Sender address (multiple warehouses within same country)
  • Marketplace suppliers (advanced)