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Shipmondo

Authentication

Merchant can decide to use their own Shipmondo account or Returnista's.

Field Description Example
User Generate API Keys on 'Settings > API > Access 114b5122-f778-4f3b-9ba3-8ea8f2490cae
Key Generate API Keys on 'Settings > API > Access ab6e3a2b-7c22-4zsa-843b-41e88c3be799

Supported Carriers

Product Service type Coverage Tracking
GLS DK Label, Paperless Allows returns from EU to DK ❌
DHL Express Label EU countries to DK ❌
UPS Standard Label Allows returns from EU to DK ❌
Postnord Label Only allows returns within Denmark ❌
Post NL Label Only allows returns within The Netherlands ❌
Bpost Label Only allows returns from EU countries to BE ❌

For PostNL contract Shipmondo needs to set the return address. This will not be fetched from Returnista. If the return address for a merchant using PostNL trough Shipmondo should be updated, the address also needs to be changed by Shipmondo.