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Custom integrations (Ecomm Bridge)

Returnista provides a standard interface for connecting custom Ecommerce integrations via its Ecomm Bridge architecture.

Merchants may implement a custom integration by deploying a service that implements the Ecomm Bridge API spec. The spec consists of two RPC style endpoints:

  • /get-purchases: Get purchases associated with a consumer that they can request to return
  • /resolve-return: Resolve a return request(s) [refund, store-credit, exchange]

Merchants may, optionally, choose to provide their own return shipping labels by implementing the /get-label endpoint.

Ecomm Bridge Diagram

Ecomm Bridge API Documentation